Once your order is placed we send it to one of our fulfillment centers. Once they are sent for fulfillment, they cannot be canceled, changed or redirected to another address.
In our effort to reduce overproduction, we make our products to order. This may affect delivery times.
- United States: 7 - 14 Business days
- Europe: Between 7 - 14 Business days
If you have not received your package within 14 days (US) or 40 days (international) please contact the carrier. Use the tracking information that was sent to you and file a form to trace your order.
They will guide you through the process of trying to locate your missing package. Please be aware that we are not responsible for lost, damaged, stolen or misdirected packages.